100%    quality guarantee

Commitment to customer satisfaction

With over 30 years experience serving the Independent Aftermarket, we know what it takes to provide the service you require.

We are committed to achieving customer satisfaction.

For your reassurance, all of our clutch and brake parts are supplied with our guarantee.

Our 'No Quibble Guarantee' policy means that you can buy from us with confidence.

All of National Auto Parts' products are supplied under the category of 'spare parts of matching quality'.

Quality Assurance

National Auto Parts' quality management systems and procedures have been certified in accordance with BS EN ISO 9001:2008.

Quality certificate (clutch) (pdf, 318KB)

Quality certificate (brake) (pdf, 318KB)

Quality policy statement (pdf, 507KB)
Commission Regulation (EU) No. 461/2010

All of National Auto Parts' products are supplied under the category of ' spare parts of matching quality'.

Declaration - matching quality statement (pdf, 96KB)

REACH Statement (pdf, 95KB)

Terms and Conditions  T&Cs (pdf, 448KB)

warranty policy

National's Warranty Policy

National Autoparts' policy is to maintain a high standard of quality in all aspects and

to continually satisfy customers in respect of products and services.

Our warranty policies are an important aspect of our overall service offer.

They cover parts which have failed in service or fitment to defects in materials or workmanship,

for passenger cars and light commercial vehicles.

National's Brake Warranty Policy

All of our brake products are guaranteed for 2 years or 20,000 miles (32,000 km) whichever is sooner.

No Quibble Guarantee (pdf, 51KB)

Warranty Return Form (pdf, 232KB)

National's Clutch Warranty Policy

As of October 2012, our No Quibble clutch gurantee increased to 3 Years / 30,000 miles (48,000 km), whichever is sooner.  Our Labour clutch guarantee is for 2 Years or 20,000 miles (32,000 km), whichever is sooner.

No Quibble Guarantee (pdf, 52KB)

Labour Guarantee (pdf, 56KB)

Warranty Return Form (pdf, 232KB)